I did not mention before that DigitalTV had asked me for my phone number so that someone could call.
This morning I was called by another person at DigitalUK and he was most helpful. He understood exactly what I was saying and told me some useful facts:
1 The timing signals are inserted by the broadcaster, which means C5 and 5 USA. I should complain to them.
2 The timing signal is broadcast as a continuous "record me now" signal during the entire duration of the programme.
If it was transmitted as short "Start now" and "End now" signals, then interference might obscure it, and you would lose the recording (or it might never stop).
With the continuous sigal, even if interference means you lose some of the signal, sooner or later the recorder will see the "Record me now" signal and start recording, and will stop recording when it loses the "Record me now".
3 He was aware of the other C5 problems - mis categorinsing series so you record the repeats as well; renaming a programme half way through a series; setting up a series link for episodes 1-5, and a different series link for episodes 6-10 so you think the series ends at episode 5.
I also mentioned that a BBC1 or BBC2 6 Nations rugby match programme is typically 30 minutes of pundits, followed by the kick-off. BBC often starts the recording at the kick-off, so you miss the pundits.
4 DigitalTV is not responsible for the timing, but likes to be told of problems like this so it can apply the appropriate pressure to the broadcasters. If you contact them, please ensure that you include
a) exactly which programme
b) transmitted on which channel
c) at what time
d) on what date
e) had precisely what problem
when you contact them so they can look at it.
I was very impressed.
| Fri 15 Jan 2016 12:53:57
#38 |