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My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

31. 

    MikeBrown
    

    new member
    Joined: Apr '22
    Posts: 1

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    I player still not working on my humax box today
    This is not acceptable

    | Wed 13 Apr 2022 11:00:51 #31 |
32. 

    Ken-B
    

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    Joined: Apr '22
    Posts: 2

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    Reply from Humax.

    Thank you for contacting Humax, I'm sorry to hear about the trouble you're experiencing with your Humax equipment.

    There is an on-going issue we are aware off at present. We are hoping to get this issue resolved ASAP.

    However at present we have no timescale.

    | Wed 13 Apr 2022 13:51:28 #32 |
33. 

    Barry
    

    senior admin
    Joined: Feb '11
    Posts: 11,040

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    I've already stated on page 1 of this thread that Humax Towers were made aware of issues by me, and provided a further update on page 2.

    | Wed 13 Apr 2022 14:56:46 #33 |
34. 

    Gothamite
    

    senior member
    Joined: Mar '18
    Posts: 86

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    Contacted BBC five days ago.
    All I have received up to now is an automated response.

    REF number given to me: CAS-7154695-T6C2M5 

    I'm not very hopeful to be honest...

    | Sun 17 Apr 2022 13:14:16 #34 |
35. 

    Marty788
    

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    Joined: Oct '16
    Posts: 30

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    BBC Iplayer still not working on my HDR-1000s for a few weeks, most annoying thing for me is that the "Start from beginning" option in the programme guide also does not work as that uses Iplayer. Needs fixing please..

    | Sun 17 Apr 2022 13:37:22 #35 |
36. 

    Gothamite
    

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    Joined: Mar '18
    Posts: 86

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    It is very annoying especially when all of these Humax products are still (supposedly) certified for use by the BBC: https://www.bbc.co.uk/iplayer/help/questions/supported-devices/humax

    | Sun 17 Apr 2022 14:42:21 #36 |
37. 

    Essdie
    

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    Joined: Apr '22
    Posts: 2

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    Nearly two weeks now, and still not working. BBC were quick to send a 'we'll get around to it eventually...maybe... we're very busy' sort of reply, and since then a deafening silence.

    | Mon 18 Apr 2022 16:37:05 #37 |
38. 

    Man in Norfolk
    

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    Joined: Nov '17
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    We are also having this problem. We have 2 Humax HDR 1000S receivers.
    One has a hard drive and won't work on iPlayer, the other one without hard drive works fine. Both from the same dish. The non-working one has software version UKSFAA 3.00.98
    Thew working one has UKSFAC 3.00.98. I don't know if that makes any difference. Anyway I hope either BBC or Humax sort it out soon!

    | Mon 18 Apr 2022 18:58:07 #38 |
39. 

    peterson
    

    junior member
    Joined: Dec '14
    Posts: 6

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    I’m also seeing this problem on my HDR 1100S. In addition, I’m starting to see random ‘crashes’ and lockups.
    Looking likely my box’s days may be numbered.
    I could either get another (non Humax) box are resurrect my Foxsat.

    | Mon 18 Apr 2022 21:12:27 #39 |
40. 

    Gothamite
    

    senior member
    Joined: Mar '18
    Posts: 86

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    Man in Norfolk - 10 hours ago  » 
    We are also having this problem. We have 2 Humax HDR 1000S receivers.
    One has a hard drive and won't work on iPlayer, the other one without hard drive works fine. Both from the same dish. The non-working one has software version UKSFAA 3.00.98
    Thew working one has UKSFAC 3.00.98. I don't know if that makes any difference. Anyway I hope either BBC or Humax sort it out soon!

    That's interesting stuff. My software version is also UKSFAA 3.00.98
    Have you reported what you have found?

    | Tue 19 Apr 2022 5:54:16 #40 |

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