the-gavner - 44 seconds ago »
(contd)
"The box may appear to be in sby when it is not. If when you plug the usb stick in the access LED lights it's not in sby",
I'm not sure if I SHOULD be seeing the pen drive light, or not?
You shouldn't see any light. If it lights up when the box is supposed to be in sby it is writing to the usb stick.
I have a usb lead with a built in led lighting, if I plug this in when the led cable light goes out, the box is truly in sby.
Okay, I unplugged the box, left it for 15 mins, plugged it in, switched on the power and let it go through the brief, initial startup before going into sby.
I then made a cup of tea, having reformatted correctly the USB drive and downloaded the file (still same file size).
Plugged in stick, no light, which had NOT been the case before. Mild excitement.
Then I hit the start button whilst holding down the channel selector and....
..it ran through the same brief sequence, with the same E015 showing on the display and the same warning about storage as before.
Apologies if I am testing your patience but I was confident that I'd followed your instructions and I'm normally adept at straightforward fixes such as this.
the-gavner - 12 minutes ago »
Okay, I unplugged the box, left it for 15 mins, plugged it in, switched on the power and let it go through the brief, initial startup before going into sby.
I then made a cup of tea, having reformatted correctly the USB drive and downloaded the file (still same file size).
Plugged in stick, no light, which had NOT been the case before. Mild excitement.
Then I hit the start button whilst holding down the channel selector and....
..it ran through the same brief sequence, with the same E015 showing on the display and the same warning about storage as before.
Apologies if I am testing your patience but I was confident that I'd followed your instructions and I'm normally adept at straightforward fixes such as this.
For what its worth, I've had the same issue with a perfectly good USB - reformatting made no difference - however , when I used another USB same brand, it worked perfectly fine.
Followed the instructions Graham gave me to the letter and had no problems whatsoever updating the software.
Thanks Graham & Barry, great job! Christmas is back on!! 
the-gavner - 12 hours ago »
Okay, I unplugged the box, left it for 15 mins, plugged it in, switched on the power and let it go through the brief, initial startup before going into sby.
I then made a cup of tea, having reformatted correctly the USB drive and downloaded the file (still same file size).
Plugged in stick, no light, which had NOT been the case before. Mild excitement.
Then I hit the start button whilst holding down the channel selector and....
..it ran through the same brief sequence, with the same E015 showing on the display and the same warning about storage as before.
Apologies if I am testing your patience but I was confident that I'd followed your instructions and I'm normally adept at straightforward fixes such as this.
Can you post the filesize so the size you have can be checked against what it should be? Running out of ideas, other than trying another USB stick. The cheapest smallest you can find should work.
Sorry for the delay but I'd thrown in the towel last night. But I'm very happy to report that I have succeeded, as you said I would!
Thank you so much.
My position as head of the family and the rewards that go with the status have now resumed.
Have a good Christmas.
the-gavner - 31 minutes ago »
Sorry for the delay but I'd thrown in the towel last night. But I'm very happy to report that I have succeeded, as you said I would!
Thank you so much.
My position as head of the family and the rewards that go with the status have now resumed.
Have a good Christmas.
Great news, enjoy your Christmas. If you have to update by usb again, it will be like falling off a (yule) log. 
the-gavner - 34 minutes ago »
Sorry for the delay but I'd thrown in the towel last night. But I'm very happy to report that I have succeeded, as you said I would!
Thank you so much.
My position as head of the family and the rewards that go with the status have now resumed.
Have a good Christmas.
I knew you would in the end, easy aint it
Thanks for updating us, enjoy your rewards
Hi I'm getting the same hcdp error message. What can I do to fix it?? Not handy on Christmas Eve with a house full of children!!
Bluemeenie - 45 minutes ago »
Hi I'm getting the same hcdp error message. What can I do to fix it?? Not handy on Christmas Eve with a house full of children!!
You need to follow these instructions http://www.freesat.co.uk/help/got-freesat/fix-a-problem/tv-hdmi-issues
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