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Humax Aura

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Kieth

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Joined: Jan '21
Posts: 11
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I have owned an Aura since November and experienced many of the ‘issues’ reported here. I also have a 2011 FoxSAT HD recorder, still going strong. The latest updates have just installed.
The Aura App (iOS) works fine on iPAD and iPhone. Can download & or play recordings.
The Aura is very responsive and the programme guide user friendly cf the FoxSAT. Generally recordings are fine and video quality same as TV. YouTube and iPlayer apps work OK. The updates improve things but the following issues still pertain:

1. If a recording finishes whilst one is watching another recording the box switches off.
2. Some recordings fail with message ‘no power!!’- as others have found. Don’t know yet if latest revision fixes this bug.
3. Sometimes fails to power up from the remote & need to press button on unit or remove power to unit to start.
4. Fast fwd on recordings stutter badly after x2 speed. Surprising as FoxSAT is way better at this with smooth replay at x64. However using the ‘polo’ buttons to fast fwd through the adverts works a treat using the picture icons to see where you are.
5. The new ability to control TV sound from the Aura works OK but it delivers max sound level out hence there is a huge level difference when going say from Aura back to TV. (If normal TV is level 12 when switching to Aura you need to drop back to level 5). OK if you only use the Aura but not practical if you want to use other sources with your TV.

Anyone else having these issues?

| Mon 25 Jan 2021 17:07:51 #751 |
grahamlthompson

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Joined: Feb '11
Posts: 14,442
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Kieth - 21 mins ago »
I have owned an Aura since November and experienced many of the ‘issues’ reported here. I also have a 2011 FoxSAT HD recorder, still going strong. The latest updates have just installed.
The Aura App (iOS) works fine on iPAD and iPhone. Can download & or play recordings.
The Aura is very responsive and the programme guide user friendly cf the FoxSAT. Generally recordings are fine and video quality same as TV. YouTube and iPlayer apps work OK. The updates improve things but the following issues still pertain:
1. If a recording finishes whilst one is watching another recording the box switches off.
2. Some recordings fail with message ‘no power!!’- as others have found. Don’t know yet if latest revision fixes this bug.
3. Sometimes fails to power up from the remote & need to press button on unit or remove power to unit to start.
4. Fast fwd on recordings stutter badly after x2 speed. Surprising as FoxSAT is way better at this with smooth replay at x64. However using the ‘polo’ buttons to fast fwd through the adverts works a treat using the picture icons to see where you are.
5. The new ability to control TV sound from the Aura works OK but it delivers max sound level out hence there is a huge level difference when going say from Aura back to TV. (If normal TV is level 12 when switching to Aura you need to drop back to level 5). OK if you only use the Aura but not practical if you want to use other sources with your TV.
Anyone else having these issues?

Other than the recording failure lie (it never has) not seen any of them.

There is no need need to use fast forward at all. The box has seperate forward and reverse skip options actioned by the buttons left and right of OK. eg -15 sec + 120. Many ads are 4 mins long, two pushes of right is about right. For shorter ads a few back till you see the sponsor screen works. what are the polo buttons ?

I have no need to control the TV sound (it's muted) . I have an AVR with a dolby atmos audio speaker setup so the AVR remote controls the volume. If I did use the TV audio I would use the TV remote anyway.

Since the new update never needed to power cycle the box. Always boots from the remote but from low power sby boot time is extended. But it always works within a minute or so.

Why should should a recording finishing cause issues. Whatever you are watching. You get a short message at the top of the scren confirming box is looking for the broadcaster to send the recording start code. A programme finishing just has a short message top of screen.

Gueesing you have padding set on start and end. Setting these both to auto should resolve all the above.

If try to always set recordings on the main HD channels on PSB3. It makes the chance of running out of tuners very remote because the 3 tuners can record 4 at the same time and even the 5th with a simple dodge.

| Mon 25 Jan 2021 17:46:03 #752 |
Kieth

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Joined: Jan '21
Posts: 11
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Thanks for the feedback

The 'polo' buttons are the arrow buttons surrounding the OK button in the middle of the remote.

Messages about recording start-end are fine but my box goes to a blank screen and shuts down needing to press the power on button to get back to the recording that was being viewed. This has happened a number of times. Padding is set to auto.

Failure to record has been mentioned by others here. Sometimes the recording is there despite the message that it has failed being displayed. Other times there is no recording. Will have to see if the update has fixed this behaviour.

| Mon 25 Jan 2021 18:43:41 #753 |
TheMole

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Joined: Dec '20
Posts: 15
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Hoping to get some advice. I managed to sideload the virgin media TV anywhere app. It seems to display and act correctly though I just need TV be able to navigate round the app does anybody have any suggestions? I've not been able to sign in as I can't navigate to the button to sign in. Has anybody managed to get this app running and does anybody have any suggestions for something to help me navigate sideloaded apps?

| Mon 25 Jan 2021 21:04:39 #754 |
SSThing

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Joined: Nov '15
Posts: 1,306
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Use an "air mouse" app on your phone.

| Mon 25 Jan 2021 21:16:05 #755 |
TheMole

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Joined: Dec '20
Posts: 15
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SSThing - 1 hour ago »
Use an "air mouse" app on your phone.

Didn't even know they were a thing. Worked flawlessly thank you and the Virgin TV Go app also works great too. Will be able to watch Newcastle get beat tomorrow. Dunno why I put myself through it haha.

| Mon 25 Jan 2021 22:33:04 #756 |
Maximus

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Joined: Dec '20
Posts: 18
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Yep if you sideload mobile app then you need mouse,I’m surprised virgin media don’t do a
An app for tv with remote

| Mon 25 Jan 2021 23:08:46 #757 |
Mars

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Joined: Jan '16
Posts: 370
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Regarding the App (Android), the guide, schedule, and recordings need to switch to landscape mode like most other apps (although recordings is in landscape after you stop a recording in landscape mode). Trying to move forward in a recording using the slider at the bottom of the screen does not work (spinning blue circle forever). It would be useful if recordings resumed where you left off. You cannot start watching a recording until it is complete. However, for an initial release it seems to work quite well.

Regarding the box itself, does anyone know how to get it in deep standby using a Harmony universal remote?

| Tue 26 Jan 2021 12:34:41 #758 |
Flutty

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Joined: Nov '20
Posts: 19
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An update on my Aura, the latest update has resolved almost all my problems with the Aura and as many have stated it responds very fast compared to my other Humax boxes. The iOS app on my iphone shows recordings but the TV Guide is always blank just showing times dates etc but no channel details or schedule. It does show On Now detail though so I am not quite sure what the problem is, I have deleted and installed it a couple of times to make sure.

| Tue 26 Jan 2021 12:39:45 #759 |
andygoole

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Joined: Nov '20
Posts: 21
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This fixed my Schedule and TV Guide problems
I logged into my online Humax page and deleted my Aura box, then re-added.
Logged out of the app then back in.

Took a few minutes spinning on the blue circle but got there in the end.

| Tue 26 Jan 2021 14:16:42 #760 |