IPlayer problem « My Humax Forum

My Humax Forum » Miscellaneous » Broadcast, Internet, Media

IPlayer problem

(318 posts)

Teznorfolk

junior member
Joined: Oct '20
Posts: 7
offline

Still no service for HDR2000T boxes
“The Service is Currently Under Maintenance”
Humax are really useless!

| Sat 10 Oct 2020 19:25:26 #272 |
A1944

special member
Joined: Dec '17
Posts: 1,003
offline

iPlayer still working OK for me one minute ago. 5000T.

| Sat 10 Oct 2020 21:29:38 #273 |
Teznorfolk

junior member
Joined: Oct '20
Posts: 7
offline

It’s definitely an issue and partial solution for certain box types/models. Some work some don’t!

| Sat 10 Oct 2020 22:27:35 #274 |
Teznorfolk

junior member
Joined: Oct '20
Posts: 7
offline

It appears the HDR2000T is not fixed yet

| Sat 10 Oct 2020 22:28:07 #275 |
antient

member
Joined: Oct '20
Posts: 38
offline

grahamlthompson - 19 hours ago »
Clearing the cookies restored the backwards epg. I will leave it with the Google DNS settings to see how it goes.

Question. How do you clear the cookies on a Humax box? And can you clear the cache, assuming there is one?

In the past when I tried to use Google's DNS, my BT Home Hub blocked access to it. I haven't tried recently. I might give it a go on on my 'sacrificial' laptop.

| Sun 11 Oct 2020 7:39:18 #276 |
A1944

special member
Joined: Dec '17
Posts: 1,003
offline

antient - 1 hour ago »

grahamlthompson - 19 hours ago »
Clearing the cookies restored the backwards epg. I will leave it with the Google DNS settings to see how it goes.

Question. How do you clear the cookies on a Humax box? And can you clear the cache, assuming there is one?
In the past when I tried to use Google's DNS, my BT Home Hub blocked access to it. I haven't tried recently. I might give it a go on on my 'sacrificial' laptop.

I can't speak of any other box, but on the 5000T, you clear cookies by:

Going into the main Freeview Play page (using the "F" button).
Then select the Players tab.
At the top right is an "i" icon, select that.
You then should be on the page headed "INFO" for clearing cookies.
Press "+" (not OK) then follow the prompts to finish.

Re the DNS, don't forget that you cannot change it on the 5000T's menu when you are connected by WiFi.

| Sun 11 Oct 2020 9:25:07 #277 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

When I checked an hour ago backwards epg is OK on 5000T.

| Sun 11 Oct 2020 10:14:56 #278 |
A1944

special member
Joined: Dec '17
Posts: 1,003
offline

grahamlthompson - 5 mins ago »
When I checked an hour ago backwards epg is OK on 5000T.

Oh, that's good. Here's hoping.....

| Sun 11 Oct 2020 10:21:19 #279 |
meadfoot

member
Joined: Dec '18
Posts: 38
offline

It appears that Iplayer has been fixed.

I just tried it and it worked OK (On Sutton Coldfield) 5000T

| Sun 11 Oct 2020 18:48:52 #280 |
A1944

special member
Joined: Dec '17
Posts: 1,003
offline

meadfoot - 40 mins ago »
It appears that Iplayer has been fixed.
I just tried it and it worked OK (On Sutton Coldfield) 5000T

Yes, over 24 hours ago, but caution, we may not be out of the woods yet, it is being described as temporary resolution:

https://uk.humaxdigital.com/humax-service-announcements/

| Sun 11 Oct 2020 19:31:15 #281 |