Hi, I received my delivery of my shiny new Aura box on Sunday. I was hesitant in buying it initially as I read that it had tuner issues, but the more recent reviews said that it had been fixed, so I thought I’d be OK. However when I am using it, either using it to watch live or playing back recordings the box has made it is suffering from the image pixelating, sometimes it’s just a couple of blocks on screen, other times half the screen pixelating and sounding like a bird is chirping.
Although I’ve seen things like this when the signal isn’t strong enough, this box is reading signal strength 40%, quality between 83%-53% depending on which mux it is. I noticed today when I was watching a program, that in the adverts it was showing a trailer for the next program. I saw the trailer 3 times, the trailer was the same trailer and each time the image pixelated at exactly the same point in the trailer which I thought was odd and got me to thinking that if it is a tuner issue it’s a strange coincidence the image breaking up at the same time?
When I set the box up on Sunday I did carry out the software update which said pixalating images had been fixed?
Can anyone help.This is my only gripe with the box, but it’s a major one. I like the idea of the box and what it can do, I would like to get it to work if possible.